Shipping Costs

The Performance Merino Baselayer Specialists

NZ Merino - the experts’ choice for all outdoor activities - wet or dry!

CUSTOMER SERVICE HERE TO HELP COMPANY INFO LINKS

SECURE SHOPPING

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CHOCOLATE FISH MERINO LLP, Reg. Office: 26 Regent Avenue, Leeds LS18 4NJ, West Yorkshire, UK. Reg. In England & Wales Company Reg. No. OC334027

Postal Services:

UK:

Royal Mail 1st class delivery - no signature required, not tracked

Royal Mail Recorded delivery - signature required, tracked to destination

Royal Mail Special delivery - signature required, tracked to destination

Europe Zones 1 & 2 and Rest of World

Airsure: no signature required, tracked to destination

International Signed-For - signature required, tracked only within UK

Airsure Countries:

Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, Norway, Portugal, Republic of Ireland, Slovak Republic, Spain, Sweden, Switzerland.

Plus: Australia, Hong Kong, Japan, Malaysia, New Zealand, Singapore.

ISF:*

Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Norway, Poland, Romania, Slovenia

DHL:

Cyprus, Greece, Italy

*Please note that delivery times in some countries may take longer than in others. This is beyond our control and we have no way of tracking orders sent by ISF once they have left the UK.

We use Royal Mail services for the UK and to countries who subscribe to the Airsure Service as shipping cost is based on actual weight of packages, The private carriers base their costs on volumetric weight which increases costs three, and even four-fold.

Region	Value	Delivery Service	Cost
UK, Channel Islands, Isle of Man	Orders in value up to £30.00 may be sent by Royal Mail 1st class. Orders over £30 in value may be sent by Royal Mail Recorded Delivery or Royal Mail Special Delivery. Please choose your option from the dropdown menu on the Shopping cart.	Royal Mail 1st class Royal Mail Recorded* Royal Mail Special Delivery*	£2.50 £5.00 £7.50
Europe Zone 1*	£0 - £50 £50 - £100 £100 - £200 £200 - £300 £300 - £400	Airsure* or ISF**	£7.50 £10.00 £12.50 £15.00 £17.50 There is a £2.50 increment for every £100 in value thereafter up to a maximum of £30.00
Europe Zone 2*	£0 - £50 £50 - £100 - £100 - £200 £200 - £300 £300 - £400	Airsure* or ISF**	£12.50 £15.00 £17.50 £22.50 £27.50 Thereafter there is a £5.00 increment for every £100 in value up to a maximum of £55.00
DHL Available as an option for all EU countries, and mandatory for all orders for delivery to Greece, Cyprus and Italy	£0 - £50.00 £50.01 - £100.00 £100.01 - £150.00 £150.01 - £300.00 £300.01 - £500.00 £500.01 - £1000	DHL	£33.95 £36.95 £39.95 £70.00 £100.00 £125.00
Rest of World* The following countries only: HongKong, Malaysia, New Zealand, Singapore, using Airsure plus Australia & Japan using ISF	£0 - £100 £30 - £100 £100 - £200 £200 - £300 £300 - £400		£15.00 £20.00 £25.00 £30.00 £35.00 Thereafter there is a £5.00 increment for every £100 in value up to a maximum of £55.00