An additional shipping cost is required for shipping orders for:
Ireland, Europe, and Scandinavia
u Elasticised arch and ankle support
Please note: colours can vary from monitor to monitor and therefore should be used for guidance only.
Discounted or sale products are excluded from our general returns policy. Clearance and sale items must be returned within 7 days for exchange. As sale items are limited in quantity we cannot guarantee exchanges are possible. We do not offer refunds on Sale and Clearance items unless there is fault.
Please note that this is the statutory time allowed by the Distance Trading regulations as published by BERR which state that “Consumers have a cooling off period in which they can withdraw from the contract for any reason. The cooling off period begins as soon as the order has been made. In the case of goods, it ends seven working days after the day of receipt of the goods.”
All returns should be notified and agreed with us before posting . Please contact us by email giving your invoice reference and your reason for returning the goods. We will then contact you with a returns reference number. Any return sent without prior notification and agreement may be returned to the customer at their expense.
BARGAIN BASEMENT - CLEARANCE ITEMS
This is where we offer "Odds and Ends" - end-of-line items from ranges we will not be repeating, at greatly reduced prices. Numbers are very limited, so although we try to keep this page updated we apologise in advance if we have sold out of any item before your order reaches us. In this event we make immediate refund.
Please note that items selling at less than half their original selling price (marked with an *) are non-returnable unless for fault. The rest may only be returned for exchange or refund if we receive them back within 7 days of receipt. We do not accept return of sale items arriving back to us after this time. This is in accordance with UK Distance Selling Regulations.
This is where we offer "Odds and Ends" - end-of-line items from ranges we will not be repeating, at greatly reduced prices. Numbers are very limited, so although we try to keep this page updated we apologise in advance if we have sold out of any item before your order reaches us. In this event we make immediate refund.
Please note that items selling at less than half their original selling price (marked with an *) are non-returnable unless for fault. The rest may only be returned for exchange or refund if we receive them back within 7 days of receipt. We do not accept return of sale items arriving back to us after this time. This is in accordance with UK Distance Selling Regulations.